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FAQ

  • How do I find the class I’m interested in?
  • Our catalog offers different ways to search for courses. Each work within the same database, so you can choose the search style that best meets your needs.
    Search by department and session: This feature is quite helpful if you are looking for a course in a particular session.
    Browse all of our departments: You may view a full list of all of our departments and drill-down to see the course offerings with a single click.
  • I can’t seem to enroll online. I’m a first-time user of the new web catalog, but I keep getting a red error message when I try to sign in stating that I have to enroll with student services. Why?
  • The new web catalog talks directly to our student database. We sincerely regret any inconvenience, but we are taking every precaution to protect your personal information. We don’t want your personal or class information to be mixed into someone else’s transcripts. So, we must verify whether you are already in our database.
    If you are getting an error message, that means that someone else in the database matches some of your information – last name along with either the same birth date or SSN. This may even be your own student record, but we need all the elements to match in order to make sure that your records are safe and secure.
    Please call our Summer Session Office (Building 231 on the campus map) at (949) 824-6494 for assistance. Or you may enroll via mail or in person using the printable enrollment form. Please ensure that as you enroll, you provide us with both your SSN and your birth date. That way, you will be able to successfully enroll online in the future.
    Again, we do regret any inconvenience, but are very concerned with the integrity and safety of your personal information.
  • Why do you need my social security number?
  • This number is a unique, personal identification number. When you enroll online, we must ensure that we add your classes to your own personal transcript. By matching on your last name, birth date, and SSN, we can ensure that we are working with only your record in our database. We will never share your information with anyone. Please review our privacy policy.
  • I forgot my password. How do I sign into the site?
  • To have your password reset, please bring a valid picture ID to the DCE Student Services office (Bldg 234 on the campus map). Our office hours are Monday through Friday, 8:30am-4:30pm (Pacific).
  • I forgot my UCINetId password. How do I sign into the site?
  • If you have lost your UCINetID password, please visit our UCInetID information page.
  • When is my credit card charged for an online purchase?
  • Your account is charged after you verify your information for the last time and submit your final enrollment. You can add classes to your shopping cart and remove them without being charged. Only when you’ve gone through the entire checkout process and approved your charges, will your credit card be charged.
  • When I try to pay for my classes online, the payment page says “Transaction Declined”. How can I continue my enrollment and payment?
  • Please verify the card information you entered is correct: card number, card holder name, billing address, and CVV2 code. If one or more fields need correction, you may edit them, then continue to the next steps and complete your registration.

    If all fields were correct and you are using a credit card, you may call your credit card company to determine the issue. After your card company has verified your credit card is cleared to make this large transaction, you can make another attempt to complete your online enrollment and payment.

    If all the fields were correct and you are using a debit card, you may have a daily spending limit, which would prevent you from completing your transaction. To authorize this large transaction, you should call your bank. Then, make another attempt to complete your online enrollment and payment.

    If you are still experiencing difficulty making a payment online, please enroll in-person by paper form and we can attempt to process the card payment manually, or you may pay by check.
  • I am trying to create a profile, but get a message that my email address is already in use. What’s happening, and why can’t I continue?
  • Each online student record must have a unique Email address as this is your user name. If you are using a shared email account (perhaps shared with others at work or with a family member) and they have already created a web profile using that email, then you must choose a different email account.
    Likewise, you may already be in our database, but we didn’t have your SSN or birth date already on file. If that’s the case, then the record you are creating is considered "new" and not yet connected to your existing information. You may call Summer Session at (949) 824-6494 at (949) 824-6494 and have them perform a search for your information so that they can connect all of your files. Otherwise, you may have to choose a new email address to continue enrolling. Please be sure to use a valid email, or you may have difficulty signing into the site in the future if you forget your password.
  • I created a profile using this new catalog, but I didn’t complete a registration. Am I still on file?
  • Once you save your web profile, you remain on file even if you didn’t complete your purchase. If you received an email verifying your Email address and password, then you should use the “Returning Sign-In” on the logon form when you come back.
  • Can I drop or change classes or change grade options online?
  • Yes, but any changes must be made by deadlines posted on the Academic Calendar. Financial Aid Students may need to submit a Course Change form by the deadlines.
  • I left my computer for a while, and when I returned, my cart was empty?
  • Your session has timed out and your registration has been canceled. To protect your personal data, we limit the time that your session remains valid. Please return to the course search and add the classes to your registration cart and continue the checkout process.
  • I plan to park on campus. How can I purchase a parking permit?
  • Parking permits will be available for purchase beginning in June, at the (Bldg 7 on the campus map). For further information, please call (949) 824-6494.
  • I’m not familiar with Summer Session. When does each session begin?
  • Visit our Summer Session Calendar for those dates and more.
  • How can I find out about summer housing at UCI?
  • To live on campus during Summer Session, you have two options: and . You can contact the at (949) 824-6811.
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